why is my upload speed so slow Cox or Xfinity
Why is my upload speed so slow compared to my download speed. Most frequently asked questions by the different subscribers from different internet service users. Download speed is used when we watch and video, download any file, or document, or browse the internet used download speed of plan. Upload is used when we upload any video, document, or any other file from a PC/Laptop/mobile to any site that takes upload speed.
I have been a customer of Cox for about six months and I have noticed that my upload speed has been slower than usual. I don’t upload or download large files, so I’m not sure what would cause this. I have checked my bandwidth and I have the highest package, so I don’t understand why I’m not getting the speed I am supposed to. I would like to know if this is a problem with Cox or the connection.
Upload speed is slow compared to download speed also depends on the internet plan you subscribed ratio of download and upload speed. To Troubleshoot upload speed slow first to make sure upload speed is proper in wired connection or upload speed only slow in wifi network or if upload speed in slow wired and wireless both then you may have to follow below troubleshooting steps to fix slow upload speed.
You may want to go through the settings of your modem to ensure you’re using the best upload setting. If you are using a wireless modem, another reason for slow upload speeds maybe because of the distance the signal has to travel. This means that you may need to move the modem to a less obstructed location.
Check Internet Plan Download and Upload Speed
If you have subscribed new internet plan and notice your internet download speed is proper but upload speed is slow compared to download speed. Make sure your internet plan upload and download speeds are the same or a different ratio of download and upload speed.
Exp- some internet providers give a 1:8 download and upload ratio. Support you have an internet speed of 100 Mbps then upload speed will approx. 10-15 Mbps. Making sure your internet speed download and upload ratio are 1:1 means if your download is 100mbps then the upload should be 100mbps.
Check Upload speed using Wired from modem
Facing slow upload speed in WiFi only or upload speed also slow on the wired need to be checked first.
Connect a LAN cable from Modem Ethernet port to desktop/laptop LAN port and check upload speed proper using wired or also the same upload issue problem with wired too.
If you are getting upload speed in a wired connection but facing an upload speed issue on WiFi then you have to check WiFi settings and configurations. Follow the steps to configure wireless settings to fix the upload speed issue.
Change Wireless configuration to fix Upload speed issue
Getting slow upload or download speed in the wireless network seems to interference, wrong channel selection or router running in default configuration mode that needs to change.
- Open your router settings using a wireless connection or wired and go to wireless settings.
- Choose the channel bandwidth to 20/40 for 2.4Ghz and 20/40/80 for the 5ghz band.
- Wireless channel for 2.4Ghz use 1 or 6 or 11
- For 5Ghz use the indoor wifi band as per the free band in your country.
- Check Transmit power should be 100% if your wifi coverage area is a larger size.
Upgrade router or Modem firmware to the latest release
If didn’t find the answer to “why is my internet upload speed so slow” and still fighting to get a fast download speed as per your internet plan speed then outdated firmware might issue with decreasing upload speed. I have asked many tech forums “why is my upload speed so slow cox” because my cox modem does not provide good upload speed and even takes many hours to upload a few MB files or videos. Upgrading firmware to the latest release not only fixes my upload speed but also improves the stability and connectivity of wireless networks. Follow simple steps to upgrade the firmware router either online or offline methods.
- Connect the Router to a wired LAN cable or wireless from a computer or laptop.
- Open router web interface using default IP as printed to the router with username and password.
- Go to system or maintenance option for upgrade option (firmware upgrade option depend on different brands router)
- Click on check for updates to confirm if any new firmware release is available.
- If you got new firmware version press update firmware and wait until the process is done.
- For manual update visit your router’s official website support center and download the firmware file as per your modem or router model number printed to the sticker.
- Login modem and upload firmware to the upgrade option and wait to finish the upgrade process.
Check Modem settings for download or Upload limit settings
Bandwidth settings can be managed from modem or router settings. If your upload speed drop compares to download speed then make sure your ISP does not make any bandwidth limit settings for upload in your network. You can log in modem and go to the bandwidth management option to make sure there is no bandwidth limit added that limit your upload speed for each user as per limitation settings.
Contact ISP to confirm Upload speed drop from Server
If your upload speed dropped suddenly and you not getting it like before so it might be a dropping issue from the ISP side. Contact your internet service provider to confirm if any dropping and issues from their end due to any server load, cable issue, or any other that affect internet speed.
You can also complain to the engineering team to fix your modem or router issue or replace the modem if you feel the modem running older and need to replace.
Internet upload slow with specific User
If you are facing an upload speed issue with a specific desktop or laptop user then the problem can be with malware or virus-infected PC or firewall blocking internet speed.
Make sure you are using an antivirus that cleans your desktop or laptop from risky websites that infect your computer with spam ware or malware.
Also, check if any firewall restriction is available that prevents upload speed from its limit and getting slow upload speed.
Scan complete PC for virus and spam ware and check upload speed once all scanning is completed.
You are facing either upload speed fluctuation or sudden dropping or not upload speed as per download speed seems many reasons that affect upload and download speed. you can troubleshoot upload speed issues using a wired connection to ensure upload speed does not drop from the ISP side due to any issue. after that, you can follow the above steps to fix the upload problem with your internet connection.